GuardREC AS joins ATC Market with Record Replay solution.

GuardREC AS was founded in 2012 by Mr. Oddmund Johansen, and is a spin-off from Ricochet AS when the company was acquired by Jotron AS.  Mr. Johansen also founded Ricochet AS over 15 years ago.

The Bank and Finance market, has been the main focus area for GuardREC AS since 2012, where the recording sources are mobile-, fixed- and VoIP-phones. 

Replay of these sources are event-based and makes use of extensive search parameters such as Caller ID, Called ID, Connected ID, name, date, etc., and includes features such as Active Directory (AD) and CRM integration..

The largest recording solution in Norway is delivered by GuardREC AS and is installed in Norway’s largest bank, where more than 4000 lines, spread over several geographical locations, are recorded and stored for 10 years.

The solution comprises a mix of mobile phones, IP extensions, call center lines and a trade floor with more than 300 trading turrets. The solution is developed, deployed and supported by GuardREC AS.

In 2015, the decision to enter the ATC market was taken. 

The goal was to set a new standard for recording solutions for the ATC market. We have created a revolutionary and user-friendly ATC recording solution combining the requirements in the ATC market with new features with the comprehensive knowledge obtained in the compliance market.

The result is a state of the art ATC recording solution. The solution supports recording of audio (radio and telephones), screens, radar feeds, CCTV and keyboard/mouse, with a highly intuitive and user-friendly web-based replay interface enabling perfect synchronous replay of all recorded sources.

This new recording solution supports all relevant requirements and regulations, and is very cost-effective compared to other suppliers in this market.

The name of the new recording solution is KISS.

The main focus of GuardREC AS is our customers, and we will do our best to honor your trust by providing you with :

• a powerful, flexible and stable recording solution

• unique features

• competitive prices

• a high degree of responsiveness