NATS renews critical support contract

The UK’s leading air traffic service provider NATS, has renewed its contract for support services with Micro Nav Limited (Micro Nav) for the ATC simulation installations at Aberdeen, Glasgow and Manchester Airports.

Micro Nav’s BEST (Beginning to End for Simulation and Training) ATC simulator has been operational for controller refresher training at Aberdeen, Glasgow and Manchester Airports for the past 9 years. In addition, the simulator is used for training for North Sea Heli traffic for the oil rigs at Aberdeen Airport, and for training on the new taxiway on the maneuvering area at Manchester Airport prior to going to live operations.

Contracting for ongoing support provides NATS help and troubleshooting from dedicated support experts and online services, ensuring the simulator use is maximized and downtime minimized. NATS also benefit from ongoing product development, receiving regular new releases including all developed features, and a team of experts on hand to develop new functionalities as requirements evolve.

Micro Nav has been a trusted supplier to NATS for decades. Having first delivered a BEST simulator for the College of Air Traffic Control at Hurn, Bournemouth, the simulator was then procured to support the NATS conversion training programme for the New En-Route Centre (NERC) at Swanwick.

The installations at Aberdeen, Glasgow and Manchester Airports will continue to benefit from Micro Nav’s first class support package, including dedicated support experts and online services, as well as an invitation to attend the annual BEST User Group, a customer event, and an opportunity to network with other users from around the world to share best practices and discuss latest advances in ATC simulation.