Data Services Operations Manager

Your role will be to:

• Establish optimal performant, secure, high availability operations delivery from the Aviation Data Hub and associated systems.
• Define roles and responsibilities, processes and procedures related to data services operations and support, and enforce corporate approaches and policies.
• Supervise (external) technical experts operating and supporting data platforms to ensure all operational functions and services are executed in a timely and secure manner meeting required service levels.
• Share expertise, collaborate and co-ordinate with managers and experts across the Technology division in various areas (architecture, design, development, security, support, operations delivery) contributing to a high value cross division service culture.
• Advise and contribute to the evolution of both on premises and cloud based technology stacks supporting the Data Hub and Technology division related functions.
• Constructively challenge requirements and propose value-added solutions in order to meet data service delivery functions to Agency business area colleagues.
• Carry out any other task in line with the main purpose of the job