NAV CANADA Boosts its Efficiency with FREQUENTIS smartWFM Workflow Management for Aeronautical Information Management

Driven by the continuous need to increase productivity, efficiency, and customer satisfaction, NAV CANADA has entered a new era of workflow management in AIM. smartWFM makes it possible to configure the operational processes of an organisation according to its specific needs in order to maximise collaboration between individual parties and increase overall productivity. Contrary to other generic business process management (BPMS) platforms, smartWFM is specifically optimised to the needs of the AIM and ATM environment as defined by the International Civil Aviation Organisation (ICAO), laid out in the United States Federal Aviation Administration’s (FAA) NextGen concept and European SESAR plans. The emphasis on AIM/ATM needs is reflected in particular in smartWFM’s strong focus on quality of aeronautical data and on management of the respective metadata. This makes it possible to easily integrate even third‑party AIM components to ensure compliance of the overall system with the Aeronautical Data Quality (ADQ) implementing rule (EU regulation 73/2010). smartWFM is one of the cornerstones of the ADQ compliance in the next release of the European AIS Database (EAD).

“We have found exactly the right tool in smartWFM to manage aeronautical data quality and our operational processes in an integrated manner for our AIS Workflow, Capacity and Planning System (AWCAPS). smartWFM strongly supports NAV CANADA’s efforts to continuously increase quality and performance. We have identified the need to link ICAO aeronautical data quality requirements and workflow as far back as 2006.” says Charles Montgomery, Director of AIM at NAV CANADA.

smartWFM will be used by many of our AIM stakeholders. Airports, for instance, may now enter their AIM data guided directly by smartWFM workflows ensuring that quality control starts directly at the data source. smartWFM allows to tailor processes for all internal and external stakeholders in an intuitive graphical manner. Furthermore, as organisations and requirements change over time, it gives ANSPs the necessary flexibility to adopt to future requirements that goes beyond the rigid framework of conventional AIM systems.